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Software Product Quality in Global Software Development: Finding Groups with Aligned Goals

机译:全球软件开发中的软件产品质量:找到具有对齐目标的组

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摘要

The development of a software product in an organization involves various groups of stakeholders who may prioritize the qualities of the product differently. This paper presents an empirical study of 65 individuals in different roles and in different locations, including on shoring, outsourcing and off shoring, prioritizing 24 software quality aspects. Hierarchical cluster analysis is applied to the prioritization data, separately for the situation today and the ideal situation, and the composition of the clusters, regarding the distribution of the inherent groupings within each of them, is analyzed. The analysis results in observing that the roles are not that important in the clustering. However, compositions of clusters regarding the onshore-offshore relationships are significantly different, showing that the offshore participants have stronger tendency to cluster together. In conclusion, stakeholders seem to form clusters of aligned understanding of priorities according to personal and cultural views rather than their roles in software development.
机译:组织中的软件产品的开发涉及各种可能与产品质量优先考虑不同的利益攸关方。本文介绍了对不同角色和不同地点的65个个体的实证研究,包括在支撑,外包和脱离支撑,优先考虑24个软件质量方面。分析了分层集群分析,对当今情况分别应用于优先级数据,以及关于它们中每个每个中固有分组的分布的理想情况和群集的组成。分析导致观察角色在聚类中不太重要。然而,关于陆上近海关系的集群组成显着不同,表明海上参与者具有更强的集群倾向。总之,利益相关者似乎根据个人和文化观点形成对优先事项的对齐理解的集群,而不是他们在软件开发中的角色。

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