首页> 外文OA文献 >Exploring Online Customer Experience Formation:How do Customers Explain Negative Emotions during Online Shopping Encounters?

【2h】

Exploring Online Customer Experience Formation:How do Customers Explain Negative Emotions during Online Shopping Encounters?

机译：探索在线客户体验形成：客户如何在网上购物时解释负面情绪？

代理获取

本网站仅为用户提供外文OA文献查询和代理获取服务，本网站没有原文。下单后我们将采用程序或人工为您竭诚获取高质量的原文，但由于OA文献来源多样且变更频繁，仍可能出现获取不到、文献不完整或与标题不符等情况，如果获取不到我们将提供退款服务。请知悉。

页面导航

著录项
引文网络
相似文献
相关主题

著录项

作者
Tiina Kemppainen; Markus Makkonen; Lauri Frank;
展开▼
作者单位

展开▼
年度 2019
总页数
原文格式 PDF
正文语种
中图分类

相似文献

外文文献
中文文献
专利

1. Negative and positive customer shopping experience in an online context [J] . Journal of retailing and consumer services . 2020,第Mara期

机译：在线环境中的负面和正面客户购物体验
2. Customer online shopping experience data analytics Integrated customer segmentation and customised services prediction model [J] . Eugene Wong, Yan Wei International Journal of Retail & Distribution Management . 2018,第4期

机译：客户在线购物体验数据分析集成的客户细分和定制的服务预测模型
3. Correction to: How e-servicescapes affect customer online shopping intention: the moderating effects of gender and online purchasing experience [J] . Wann-Yih Wu, Quyen Phu Thi Phan, Adriana A. Amaya Rivas Information systems and e-business management . 2018,第2期

机译：纠正以下内容：电子服务场景如何影响客户的在线购物意愿：性别和在线购物体验的调节作用
4. How Are Negative Customer Experiences Formed? A Qualitative Study of Customers' Online Shopping Journeys [C] . Tiina Kemppainen, Lauri Frank International conference on business information systems . 2019

机译：负面的客户体验是如何形成的？顾客在线购物旅程的定性研究
5. Essays on Web site interface design and emotions felt by customers during online shopping episodes. [D] . Ethier, Jean. 2005

机译：有关网站界面设计的文章以及客户在在线购物期间的感受。
6. The impact of e-service quality and customer satisfaction on customer behavior in online shopping [O] . Paulo Rita, Tiago Oliveira, Almira Farisa 2019

机译：电子服务质量和客户满意度对在线购物中客户行为的影响
7. Customer experience with online shopping : what are the unique experiences customers seek from online shopping? [O] . Jin Daoyan 2013

机译：客户的在线购物体验：客户从在线购物中获得的独特体验是什么？

Exploring Online Customer Experience Formation:How do Customers Explain Negative Emotions during Online Shopping Encounters?

著录项

引文网络

相似文献

相关主题

期刊订阅