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Exploring Social Customer Relationship Management Adoption in Micro, Small and Medium-Sized Enterprises

机译：探索社会客户关系管理在微，中小企业中采用

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Marjeta Marolt; Hans-Dieter Zimmermann; Anja Žnidaršič; Andreja Pucihar;
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年度 2020
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Exploring Social Customer Relationship Management Adoption in Micro, Small and Medium-Sized Enterprises

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