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Research on Service Quality of High-Speed Railway Passenger Station Based on Customer Experience

机译：基于客户体验的高速铁路客运站服务质量研究

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Yihao Zhang; Yu Zhao;
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1. The Study of Evacuation Passenger Service Level of Shanghai-Nanjing High-speed Railway Stations [J] . Xiangyu Chen, Yulin Chang Procedia - Social and Behavioral Sciences . 2013,第2期

机译：沪宁高铁疏散旅客服务水平研究
2. Level of Service Analysis Based on Maximum Number of Passengers in Waiting Room of Railway Passenger Station Using Arena Simulation [J] . Yang Bo, Yan Xuedong, Guo Dahai Discrete dynamics in nature and society . 2015,第Pta1期

机译：基于Arena仿真的铁路客运站候车室最高人数服务水平分析
3. Level of Service Analysis Based on Maximum Number of Passengers in Waiting Room of Railway Passenger Station Using Arena Simulation [J] . BoYang, XuedongYan, DahaiGuo Discrete dynamics in nature and society . 2015,第4期

机译：基于Arena仿真的铁路客运站候车室最高人数服务水平分析
4. Research on Service Quality of High-Speed Railway Passenger Station Based on Customer Experience [C] . Yihao Zhang, Yu Zhao International Conference on Sports, Arts, Education and Management Engineering . 2018

机译：基于客户体验的高速铁路客运站服务质量研究
5. Customer evaluation of Internet -based service quality and intention to re -use Internet -based services. [D] . Sohn, Chang Soo. 2000

机译：客户对基于Internet的服务质量的评估，以及打算重新使用基于Internet的服务。
6. Forecasting the Short-Term Passenger Flow on High-Speed Railway with Neural Networks [O] . Mei-Quan Xie, Xia-Miao Li, Wen-Liang Zhou, 2014

机译：基于神经网络的高速铁路短期客流预测
7. The Effect of High-speed Railway Station Facilities and Train Related Services on Customer Satisfaction: Based on KTX User Experience [O] . Kang-duck Lee, Eun-Ju Hwang, Sun-Ho Yeom, 2016

机译：高速火车站设施和培训相关服务对客户满意度的影响：基于KTX用户体验

Research on Service Quality of High-Speed Railway Passenger Station Based on Customer Experience

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