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Guest Orientation of Front Office Employees' Service Quality and Rapport: Influences on Satisfaction in Egyptian Five and Four star Hotels

机译：前台员工服务质量和关系的客人方向：对埃及五和四星级酒店的满意度影响

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Mostafa Hussein;
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1. The effect of the quality level of the services provided to customer satisfaction ( A case study on five-star Hotels in Amman) [J] . Bader AlQaied, Hani Irtaimeh, Marzouq AL-Qeed, European Journal of Business and Management . 2014,第19期

机译：为客户满意提供的服务质量水平的影响（以阿曼五星级酒店为例）
2. Assessment of the dimensions of quality hotel services quality and its relationship with management and construction aspects among sample of some hotels guests in Alexandria. [Arabic] [J] . Desoky N. A. S. M., Hassan N. A. Alexandria Journal of Agricultural Research . 2012,第3期

机译：在亚历山大一些酒店客人的样本中，评估了优质酒店服务质量的维度及其与管理和建设方面的关系。 [阿拉伯]
3. The Impact of Total Quality Management Implementation on Employees’ Service Recovery Performance in Five-Star Hotels in Jordan [J] . Samer M. Al-Sabi, Mukhles M. Al-Ababneh, Mamoun A. Habiballah, European Journal of Business and Management . 2017,第11期

机译：全面质量管理实施对约旦五星级酒店员工服务恢复绩效的影响
4. The Influence of Hotel Attributes on Three Star Hotels Guest Satisfaction in Bandung City [C] . Romi Nuryawan, Goitsha Rohmah Nurazizah, Darsiharjo, International Seminar on Tourism . 2019

机译：万隆市三星级酒店住客满意度的酒店属性影响
5. The influence of employee perceptions of the work climate on perceived service quality and their relationships with employee goal orientations, employee self-efficacy, and employee job satisfaction. [D] . Bodouva, Jamie J. 2009

机译：员工对工作环境的感知对感知的服务质量及其与员工目标取向，员工自我效能感和员工工作满意度之间关系的影响。
6. Role Stress and Turnover Intention of Front-Line Hotel Employees: The Roles of Burnout and Service Climate [O] . Biyan Wen, Xiaoman Zhou, Yaou Hu, 2020

机译：一线酒店员工的角色压力和离职意图：职业倦怠和服务氛围的作用
7. Investigating the Effects of Employee Empowerment on Job Satisfaction and Performance: A Case Study of Front Office Employees in Egyptian Hotels [O] . Yasser Ibrahim, Tamer Abbas, Mostafa Marghany 2016

机译：调查员工赋权对工作满意度和表现的影响 - 以埃及酒店前台雇员为例

Guest Orientation of Front Office Employees' Service Quality and Rapport: Influences on Satisfaction in Egyptian Five and Four star Hotels

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