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Impact of Customer Orientation and Quality of Service on Trust and Customer Loyalty

机译：客户定位的影响和服务质量信任与客户忠诚度

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Gst Ayu Oka Windarti; Esya Alhadi; Elvia Zahara; Titi Andriani;
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1. The Influence of Product Quality, Brand Image, and Quality of Service to Customer Trust and Implication on Customer Loyalty (Survey on Customer Brand Sharp Electronics Product at the South Kalimantan Province) [J] . Peter Halim, Bambang Swasto, Djamhur Hamid, European Journal of Business and Management . 2014,第29期

机译：产品质量，品牌形象和服务质量对客户信任的影响以及对客户忠诚度的影响（南加里曼丹省对客户品牌Sharp电子产品的调查）
2. The Influence of Product Quality, Brand Image, and Quality of Service to Customer Trust and Implication on Customer Loyalty (Survey on Customer Brand Sharp Electronics Product at the South Kalimantan Province) [J] . Peter Halim, Bambang Swasto, Djamhur Hamid, European Journal of Business and Management . 2014,第29期

机译：产品质量，品牌形象和服务质量对客户信任的影响以及对客户忠诚度的影响（南加里曼丹省对客户品牌Sharp电子产品的调查）
3. An integrated model of perceived service quality and customer loyalty: an empirical examination of the mediation effects of customer satisfaction and customer trust [J] . Samer E. Dahiyat, Mamoun N. Akroush, Bayan N. Abu-Lail International Journal of Services and Operations Management . 2011,第4期

机译：感知服务质量和客户忠诚度的集成模型：对客户满意度和客户信任的中介效应的实证研究
4. An analysis on the influence of customer loyalty program and service quality on customer loyalty with trust as a mediation variable on Samsung mobile phone [C] . A. S. Bagaskara, M. Sigit International Symposium on Management . 2019

机译：客户忠诚度计划和服务质量对客户忠诚度与三星手机中介变量的影响分析
5. Service quality of online apparel retailers and its impact on customer satisfaction, customer trust and customer loyalty. [D] . Hou, Yonghai. 2005

机译：在线服装零售商的服务质量及其对客户满意度，客户信任度和客户忠诚度的影响。
6. The study of the relationship between value creation and customer loyalty with the role of trust moderation and customer satisfaction in Sari hospitals [O] . Zienolabedin Rahmani, Mansour Ranjbar, Ali Asgar Nadi Gara, 2017

机译：研究价值创造与客户忠诚度之间的关系以及信任调节和客户满意度在萨里医院中的作用
7. The Impact of Service Quality and Trust to Customer Loyalty Through Customer Satisfaction at Bank Bca Manado [O] . Tatuil, Anggreiny 2013

机译：通过Bca Manado银行的客户满意度，服务质量和信任对客户忠诚度的影响

Impact of Customer Orientation and Quality of Service on Trust and Customer Loyalty

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