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The Effects of Website Design Quality and Service Quality on Repurchase Intention Among Shopee Customers in Jakarta, with Customer Trust as a Mediating Variable

机译：网站设计质量和服务质量对雅加达购物者客户回购意向的影响，客户信任作为调解变量

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作者
Melissa Priscillia; Herlina Budiono; Hendra Wiyanto; Hannes Widjaya;
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年度 2021
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1. The Effects of Service Quality on Customer Satisfaction, Customer Delight, Trust, Repurchase Intention, and Word of Mouth [J] . Sigit Haryono, Suharyono ., Achmad Fauzi D.H., European Journal of Business and Management . 2015,第12期

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2. The Influences of Corporate Social Responsibility to Customer Repurchases Intentions, Customer Word-of-Mouth Intentions and Customer Perceived Food Quality of Fast- Food Restaurants in Hong Kong and the Mediating Effects of Corporate Reputation [J] . British Journal of Economics, Management & Trade . 2014,第11期

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3. Customer satisfaction as mediator between website service quality and repurchase intention: An emerging economy case [J] . Urvashi Tandon, Ravi Kiran, Ash N. Sah Operations Research . 2019,第1a2期

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5. The effects of employee service quality provision and customer personality traits on customer participation, satisfaction, and repurchase intentions. [D] . John, Jeannie Denise. 2003

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6. The impact of e-service quality and customer satisfaction on customer behavior in online shopping [O] . Paulo Rita, Tiago Oliveira, Almira Farisa 2019

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7. The Effect of Shopee e-Service Quality and Price Perception on Repurchase Intention: Customer Satisfaction as Mediation Variable [O] . Rohwiyati Rohwiyati, Praptiestrini Praptiestrini 2019

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The Effects of Website Design Quality and Service Quality on Repurchase Intention Among Shopee Customers in Jakarta, with Customer Trust as a Mediating Variable

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