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How to Improve Value Creation by Service Interaction: The Role of Customer–Environment Fit and Efficacy

机译：如何通过服务互动提高价值创建：客户环境的作用和效力

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Liang Hong; Hongyan Yu; Tingyi Wang;
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年度 2020
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1. How to Improve Value Creation by Service Interaction: The Role of Customer–Environment Fit and Efficacy [J] . Liang Hong, Hongyan Yu, Tingyi Wang Frontiers in Psychology . 2020,第a期

机译：如何通过服务互动提高价值创建：客户环境的作用和功效
2. How to Improve Value Creation by Service Interaction: The Role of Customer–Environment Fit and Efficacy [J] . Hong Liang, Yu Hongyan, Wang Tingyi Frontiers in Psychology . 2020,第2期

机译：如何通过服务互动提高价值创建：客户环境的作用和效力
3. Customer co-creation of travel services: The role of company support and customer satisfaction with the co-creation performance [J] . Ursula S. Grissemann, Nicola E. Stokburger-Sauer Tourism management . 2012,第6期

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4. Does Customer Co-creation Really Pay Off? An Investigation into the Firm's Benefits from Customer Involvement in New Product and Service Development [C] . Marcel E. A. Weber, Dirk H. Van der Laan World Conference on Mass Customization, Personalization, and Co-Creation . 2014

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5. An examination of customer service employees' self-efficacy, job satisfaction, demographic factors, and customer perception of hotel service quality delivery in Jamaica [D] . Ndhlovu, Jabulani. 2001

机译：检查牙买加牙买加客户服务员工的自我效能，工作满意度，人口统计学因素以及客户对酒店服务质量交付的看法
6. How to Improve Value Creation by Service Interaction: The Role of Customer–Environment Fit and Efficacy [O] . Liang Hong, Hongyan Yu, Tingyi Wang 2020

机译：如何通过服务互动提高价值创建：客户环境的作用和效力
7. The Role of Customer-Task Fit Between Service Interaction and Value Co-Creation [O] . Liang Hong, Hongyan Yu, Yubing Yu, 2021

机译：客户任务的作用适合服务交互与价值共同创建

How to Improve Value Creation by Service Interaction: The Role of Customer–Environment Fit and Efficacy

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