The effect of philanthropic organizations’ culture on employee performance through organizational commitment and organization citizenship behavior as intervening variables

摘要

The purpose of this study is to explain and analyze the effect of organizational culture on employee performance by mediating organizational commitment and Organizational Citizenship Behavior (OCB) in Philanthropic Organizations in Malang Raya. This research is a quantitative study with data collection methods using a questionnaire. The population in this study is 154 employees from 10 philanthropic organizations in Malang Raya. The sample was selected This study uses probability sampling with a saturated sampling type. From 115 returned questionnaires. the collected data was then analyzed using SEM (Structural Equation Modeling) PLS. The results showed that the organization culture variables had a positive and significant impact on employee performance. Besides, the results of this study also show that two mediating variables have different effects. OCB has a positive and significant effect on employee performance, while organizational commitment does not affect employee performance. Based on the results of mediation testing, it shows that OCB provides a partial mediation on the effect of organizational culture on employee performance. This study also shows that organizational commitment can not mediate organizational culture on employee performance. The implications of the research findings are expected to be fed into the Malang Raya Philanthropic Organization to maximize potential.