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CUSTOMER LOYALITY ANALYSIS AND BUSINESS PROCESS IMPROVEMENT USING RETURN ON QUALITY METHOD IN INSURANCE COMPANY

机译：客户忠诚度分析与商业流程在保险公司中质量法的回报

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Moses L. Singgih;
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1. Designing Improvement of Procurement Business Process Reengineering Approach : A Study Case of Insurance Company [J] . Masayu Almira Rhea, Dachyar M. MATEC Web of Conferences . 2018,第期

机译：设计改进采购业务流程再造方法：保险公司的研究案例
2. IT Capability Impacts on Quality of Customer Service Process Using Fuzzy AHP Evidence from Iranian Insurance Companies [J] . Ali Asghar Anvary Rostamy, Davood Khosroanjom, Ali Niknafs, International Journal of E-Business Development . 2014,第1期

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3. Quality Failure Analysis And Quality Improvement Methods In Small And Medium Manufacturing Companies (A Case Study Of Shamco Industries Limited) [J] . Joseph Chege Ngugi, Peter Muchiri, Joseph Muguthu, International Journal of Scientific & Technology Research . 2018,第4期

机译：中小型制造公司的质量失败分析和质量改进方法（以Shamco Industries Limited为例）
4. ANALYSIS OF INSURANCE CUSTOMER SATISFACTION IN THE PROCESS (CLAIM) OF VEHICLE DAMAGE TO THE QUALITY OF SERVICES AT PT MULTI ARTHA GUNA INSURANCE, TBK BATAM [C] . Fitria Efendi, Maryani Septiana International Conference on Applied Economics and Social Science . 2019

机译：在PT多Artha Guna Insurance，TBK Batam的服务质量损坏的过程（索赔）保险客户满意度分析
5. Analysis and methodological evolution of the technical industrial engineer training: Continuous improvement processes as a tool and quality as an aim (Spanish text). [D] . Ballester Sarrias, Enrique. 2001

机译：工业技术工程师培训的分析和方法演变：以持续改进过程为工具，以质量为目标（西班牙语）。
6. What drives adoption of a computerised multifaceted quality improvement intervention for cardiovascular disease management in primary healthcare settings? A mixed methods analysis using normalisation process theory [O] . Bindu Patel, Tim Usherwood, Mark Harris, 2018

机译：是什么促使在初级保健机构中采用计算机化多方面的质量改善干预措施来管理心血管疾病？使用归一化过程理论进行混合方法分析
7. Designing Improvement of Procurement Business Process Reengineering Approach : A Study Case of Insurance Company [O] . Almira Rhea Masayu, M. Dachyar 2018

机译：设计改进采购业务流程再造方法：保险公司的研究案例

CUSTOMER LOYALITY ANALYSIS AND BUSINESS PROCESS IMPROVEMENT USING RETURN ON QUALITY METHOD IN INSURANCE COMPANY

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