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Hotel Frontline Employee’s Affective Commitment and Service Creativity: the Mediating Effect of Emotional Labor

机译：酒店前线员工的情感承诺和服务创造力：情绪劳动的调解效果

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Yun-Xia SHI; Li-Hong SU;
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1. Emotional intelligence and emotional labor acting strategies among frontline hotel employees [J] . Taegoo (Terry) Kim, Joanne Jung-Eun Yoo, Gyehee Lee, International Journal of Contemporary Hospitality Management . 2012,第7期

机译：一线酒店员工的情商和情绪劳动行动策略
2. Counterproductive work behavior among frontline government employees: Role of personality, emotional intelligence, affectivity, emotional labor, and emotional exhaustion [J] . Raman Ponniah, Sambasivan Murali, Kumar Naresh Revista de Psicologia del Trabajo y de las Organizaciones . 2016,第1期

机译：一线政府雇员中适得其反的工作行为：人格，情绪智力，情感性，情绪劳动和情绪疲惫的作用
3. The effects of emotional labor on frontline employee creativity [J] . Zizhen Geng, Chao Liu, Xinmei Liu, International Journal of Contemporary Hospitality Management . 2014,第7期

机译：情绪劳动对一线员工创造力的影响
4. The Moderating Effect of Prosocial Behavior on the Relationship between Emotional Labor and Emotional Exhaustion of Hotel Employees: based on the Multivariate Linear Regression [C] . Yixing Jin, Cheng Lin, Peiying Wu, Dahe Fortune China Forum and Chinese High-educational Management Annual Academic Conference . 2020

机译：口语行为对情感劳动与员工情感疲劳关系的调节效果：基于多变量线性回归
5. Hotel employees' perceptions of supervisors' servant leadership behaviors, and relationships with employees' affective commitment. [D] . Han, Ruya. 2014

机译：酒店员工对主管的仆人领导行为的看法以及与员工情感承诺的关系。
6. The Effect of Emotional Labor of College Administrative Service Workers on Job Attitudes: Mediating Effect of Emotional Labor on Trust and Organizational Commitment [O] . Sang-Lin Han, Hyeon-Sook Shim, Won Jun Choi -1

机译：高校行政服务人员情感劳动对工作态度的影响：情感劳动对信任和组织承诺的中介作用
7. Effect of Emotional Labor on Service Commitment and Customer Orientation among Hotel Employees -moderating effect of supervisor's emotional intelligence- [O] . Seon-Hee Ko, Eun-Suk Park 2013

机译：情绪劳动对服务承诺与客户导向的影响 - 监督员情报的效应 -

Hotel Frontline Employee’s Affective Commitment and Service Creativity: the Mediating Effect of Emotional Labor

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