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Increasing Sales by Managing the Interlocking Contingencies Between Sales Representatives and Customers Using Behavioral Self-Monitoring

机译：通过管理销售代表与客户之间使用行为自我监控的互锁突发事件增加销售额

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Jason E. Copeland; Timothy D. Ludwig; Shawn Bergman; Yalcin Acikgoz;
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年度 2018
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1. Increasing Sales by Managing the Interlocking Contingencies Between Sales Representatives and Customers Using Behavioral Self-Monitoring [J] . Copeland Jason E., Ludwig Timothy D., Bergman Shawn, Journal of organizational behavior management . 2018,第2a3期

机译：通过使用行为自我监控来管理销售代表与客户之间的联动意外事件来增加销售量
2. Customer orientation dissimilarity, sales unit identification, and customer-directed extra-role behaviors: Understanding the contingency role of coworker support [J] . Bulent Menguc, Jeffrey P. Boichuk Journal of Business Research . 2012,第9期

机译：以客户为导向的差异，销售部门的标识以及以客户为导向的角色外行为：了解同事支持的应急作用
3. How psychological resourcefulness increases salesperson's sales performance and the satisfaction of their customers: Exploring the mediating role of customer-oriented behaviors [J] . Lussier Bruno, Hartmann Nathaniel N. Industrial marketing management . 2017,第APRa期

机译：心理上的足智多谋如何提高销售人员的销售业绩和客户满意度：探讨以客户为导向的行为的中介作用
4. Nothing Can Stop Me Now: How Inside Sales Representatives' Sales Call Success Expectancies Influence Their Behavior During B2B Interactions with Customers [C] . Marcel Kleifeld, Till Haumann, Christian Schmitz AMA Winter Academic Conference . 2019

机译：现在没有什么可以阻止我：销售代表内部的销售呼叫成功期望在B2B与客户的互动期间影响其行为
5. The strategic value of the Self-Monitoring Sales Performance Model furthering adaptive sales. [D] . Ricks, James Earl. 1995

机译：自我监控销售绩效模型促进自适应销售的战略价值。
6. Managing Visits From Pharmaceutical Sales Representatives [O] . Matthew Grissinger 2012

机译：管理药品销售代表的来访
7. Generating sales while providing service : A study of customer service representatives' ambidextrous behavior [O] . Jasmand, Claudia, Blazevic, Vera, de Ruyter, Ko 2012

机译：在提供服务的同时创造销售：对客户服务代表的敏捷行为的研究

Increasing Sales by Managing the Interlocking Contingencies Between Sales Representatives and Customers Using Behavioral Self-Monitoring

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