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Managers’ perspectives of service quality and customer loyalty in small clothing retail businesses

机译：管理人员在小型服装零售业务中的服务质量和客户忠诚度的观点

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C.E. Eresia-Eke; N.G. Nyamweda; T.L. Chikoore;
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Managers’ perspectives of service quality and customer loyalty in small clothing retail businesses

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