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A model and empirical examination of influencing factors of customer satisfaction and service performance through interactional quality

机译：通过互动质量对客户满意度和服务绩效影响因素的模型及实证检查

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Muhammad Danish Habib; Saman Attiq;
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年度 2020
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A model and empirical examination of influencing factors of customer satisfaction and service performance through interactional quality

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