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Customer relation management approach: assessment of business strategy regarding to software architecture for the service industry

机译：客户关系管理方法：对服务业软件架构的业务战略评估

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Aysenur Erdil;
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年度 2020
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3. STRATEGY, HUMAN CAPITAL INVESTMENTS, BUSINESS-DOMAIN CAPABILITIES, AND PERFORMANCE: A STUDY IN THE GLOBAL SOFTWARE SERVICES INDUSTRY [J] . Chatterjee Joydeep Strategic Management Journal . 2017,第3期

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Customer relation management approach: assessment of business strategy regarding to software architecture for the service industry

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