Security as a determinant of choice of air transport service and air carrier on the basis of research

摘要

The article presents the results of research among passengers using Polish airports in 2013 regarding safety issues. The main objective of the study was to prove the thesis that safety is not essential in the choice of air service. Based on the theoretical research, an overview of the issue of safety management is presented. Then, on the basis of the author’s own research, safety as a factor in the choice of air transport is postulated. For this purpose, the role of safety in relation to other factors affecting the choice of air services is shown. Thereafter, the profile of a passenger for whom the issue of safety is a factor encouraging their choice of air service is presented