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Analysis of Mediating Effect of Customer Perception in Relation to Service Quality and Customer’s Satisfaction in Online Banking Services

机译：在网上银行服务中对服务质量与客户满意度相关的调解效应的分析

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Rohit Mahajan Et. al.;
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3. The Mediating Effect of Customer Satisfaction on the Relationship Between Electronic Banking Service Quality and Customer Purchase Intention: Evidence From the Qatar Banking Sector [J] . Sadia Khatoon, Xu Zhengliang, Hamid Hussain SAGE Open . 2020,第2期

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4. CUSTOMERS' PERCEPTIONS OF ONLINE BANKING SERVICE QUALITY AND SATISFACTION: KEY DIMENSIONS [C] . Minjoon Jun, Shaohan Cai, George A. Zsidisin Annual meeting of the Decision Sciences Institute . 2001

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6. The impact of e-service quality and customer satisfaction on customer behavior in online shopping [O] . Paulo Rita, Tiago Oliveira, Almira Farisa 2019

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Analysis of Mediating Effect of Customer Perception in Relation to Service Quality and Customer’s Satisfaction in Online Banking Services

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