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Drivers of Customer Satisfaction in a Business-to-Business Market: A Survey within the South African Stainless Steel Industry

机译：企业对企业市场的客户满意度的驱动因素：南非不锈钢行业内的调查

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Laetitia Radder; Marle Van Eyk; Ryno Laubscher;
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1. CAUSES AND OUTCOMES OF CUSTOMER SATISFACTION IN BUSINESS-TO-BUSINESS MARKETS RELATIONSHIP MARKETING IN THE SOUTH AFRICAN CEMENT MANUFACTURING INDUSTRY [J] . Phineas Mbango Journal of Governance and Regulation . 2015,第4期

机译：南非水泥制造行业企业对企业市场关系营销中客户满意度的成因和结果
2. CUSTOMER SATISFACTION AS A MEDIATOR BETWEEN CAUSES (TRUST AND COMMUNICATION) AND THE OUTCOME (CUSTOMER LOYALTY) IN BUSINESS-TO-BUSINESS RELATIONSHIP MARKETING IN THE SOUTH AFRICAN CEMENT MANUFACTURING INDUSTRY [J] . Phineas Mbango, Maxwell A. Phiri Journal of Governance and Regulation . 2015,第3期

机译：南非水泥制造行业中企业对企业关系营销中的因果关系（因果关系和沟通）和结果（因果关系）
3. TRUST AND COMMUNICATION AS PREDICTORS OF CUSTOMER SATISFACTION IN BUSINESS-TO-BUSINESS RELATIONSHIP MARKETING IN THE SOUTH AFRICAN CEMENT MANUFACTURING INDUSTRY [J] . Phineas Mbango, Maxwell A. Phiri Journal of Governance and Regulation . 2015,第2期

机译：信任和沟通是南非水泥制造行业企业对企业关系营销中客户满意度的体现
4. Drivers of Customer Satisfaction in a Project-Oriented, Business-to-Business Market Environment: an Empirical Study [C] . Wim J. C. Verhagen, Wouter W. A. Beelaerts van Blokland, Richard Curran ISPE International Conference on Concurrent Engineering . 2009

机译：以项目为导向的企业对商业市场环境的客户满意度的驱动因素：实证研究
5. Examining the role of customer value, customer satisfaction, and perceived switching costs: A model of repurchase intention for business-to-business services. [D] . Liu, Annie H. 1998

机译：检验客户价值，客户满意度和可感知的转换成本的作用：企业对企业服务的回购意向模型。
6. Data on corona-virus readiness strategies influencing customer satisfaction and customer behavioural intentions in South African retail stores [O] . Tarisai Fritz Rukuni, Eugine Tafadzwa Maziriri -1

机译：关于南非零售商店中影响顾客满意度和顾客行为意图的冠状病毒准备策略的数据
7. Causes and outcomes of customer satisfaction in business-to-business markets relationship marketing in the South African cement manufacturing industry [O] . Phineas Mbango 2015

机译：南非水泥制造业企业对企业市场关系营销的客户满意度的原因和结果

Drivers of Customer Satisfaction in a Business-to-Business Market: A Survey within the South African Stainless Steel Industry

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