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Does cultural distance affect online review ratings? Measuring international customers’ satisfaction with services leveraging digital platforms and big data

机译：文化距离是否会影响在线评论评级？衡量国际客户对利用数字平台和大数据的服务的满意度

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Marcello M. Mariani; Michela Matarazzo;
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Does cultural distance affect online review ratings? Measuring international customers’ satisfaction with services leveraging digital platforms and big data

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