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The Effect of Electronic Banking on Customer Services Delivery in Commercial Banks in Rwanda

机译：电子银行业务对卢旺达商业银行客户服务的影响

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Rose Nyiranzabamwita; Jean Bosco Harelimana;
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年度 2019
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1. Impact of the Quality of Banking Services for Plastic, Electronic Magnetic Cards on Customers Satisfaction and his Future-Purchasing Behavior: A Practical Study on A Number of Commercial Bank Customers in Amman [J] . Amjad Qwader Asian Economic and Financial Review . 2016,第2期

机译：塑料，电磁卡银行服务质量对客户满意度及其未来购买行为的影响：安曼许多商业银行客户的实践研究
2. Mediating Effect of Electronic Banking Application on the Relationship Between Electronic Islamic Banking Services’ Quality and Customers Satisfaction in Jordan [J] . Haneen A. AL-khawaja, Besar bin Ngah, Mohammad M. Alzubi International Journal of Open Problems in Computer Science and Mathematics . 2020,第2期

机译：电子银行申请对电子伊斯兰银行服务素质与约旦客户满意度关系的调解效应
3. Determining the Effect of Banking Service Quality on Customer Loyalty Using Customer Satisfaction as a Mediating Variable: An Applied Study on the Jordanian Commercial Banking Sector [J] . Zaher Abdel Fattah Al-Slehat International Business Research . 2021,第4期

机译：使用客户满意度作为介质变量来确定银行服务质量对客户忠诚度的影响：约旦商业银行业的应用研究
4. Factors affecting the level of trust in mobile banking: A case study of customer perception toward commercial mobile banking adoption in Bangkok, Thailand [C] . Chanokrhada Wichittakul, Kriengsin Prasongsukarn 2018 5th International Conference on Business and Industrial Research . 2018

机译：影响移动银行信任度的因素：以泰国曼谷的客户对采用商业移动银行的看法为例
5. The adoption and implementation of information technology in Malaysian commercial banks: Phone banking and electronic terminal banking systems. [D] . Adham, Khairul Akmaliah. 2000

机译：马来西亚商业银行对信息技术的采用和实施：电话银行和电子终端银行系统。
6. e-Banking Adoption: An Opportunity for Customer Value Co-creation [O] . Rocío Carranza, Estrella Díaz, Carlos Sánchez-Camacho, 2020

机译：电子银行通过：客户价值共同创造的机会
7. Impact of the Quality of Banking Services for Plastic, Electronic Magnetic Cards on Customer’s Satisfaction and his Future-Purchasing Behavior: A Practical Study on A Number of Commercial Bank Customers in Amman [O] . Amjad Qwader 2016

机译：对塑料，电子磁卡的质量对客户满意度及其未来采购行为的影响：对amman的许多商业银行客户进行实际研究

The Effect of Electronic Banking on Customer Services Delivery in Commercial Banks in Rwanda

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