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Improving the performance of organizational innovation processes by applying the Six Sigma methodology

机译:通过应用六西格玛方法改善组织创新流程的表现

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摘要

The purpose of this paper is to integrate the concept of innovation management with the Six Sigma methodology, focusing on the impact analysis of the quality management principles on the organizational innovation processes. To achieve this objective, the DMAIC methodology was used – define (D), measure (M), analyze (A), improve (I) and control (C). Based on this methodology by introducing innovation in the improvement phase of the DMAIC model, we developed the model called DMAIC - IM (DMAIC - Innovation Management model). A case study related to the implementation of the DMAIC-IM Model was carried out within a company that produces and sells products for the automotive industry. Thus, the performances of the processes were measured, the obtained values were compared with the ideal values from a statistical point of view and the methods for eliminating the variations were identified. Also, the critical factors of the innovation success of organizations were analyzed resulting ways to remove the obstacles that lead to this success. According to the research results, the application of the Six Sigma methodology has a positive impact on the performance of the organizational innovation processes. The proposed solution has a set of indicators and can help organizations to improve their system of evaluating the innovation processes performances.
机译:本文的目的是将创新管理的概念与六种Sigma方法集成,重点是对组织创新流程质量管理原则的影响分析。为了实现这一目标,使用DMAIC方法 - 定义(d),测量(m),分析(a),改善(i)和控制(c)。基于这种方法,通过在DMAIC模型的改进阶段引入创新,我们开发了称为DMAIC - IM(DMAIC - 创新管理模型)的模型。与DMAIC-IM模型实施相关的案例研究是在生产和销售汽车行业产品的公司内进行的。因此,测量了该方法的性能,将所得值与来自统计观点的理想值进行比较,并且鉴定了消除变化的方法。此外,分析了组织创新成功的关键因素,从而妨碍了导致这种成功的障碍。根据研究结果,六西格玛方法的应用对组织创新流程的表现产生了积极的影响。拟议的解决方案有一套指标,可以帮助组织改进其评估创新流程表演的系统。

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