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The interaction of service quality, customer value, customer satisfaction on customer’s behaviour intention using cellular/mobile service in Ho Chi Minh City

机译：服务质量，客户价值，客户满意对客户行为意图的互动，在胡志明市使用蜂窝/移动服务

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Do Thi Thanh Tram; Nguyen Khanh Duy;
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年度 2020
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4. Towards the investigation of the effect of customer satisfaction and customer experience on behavioural intention in mobile telecommunication services in Australia [C] . Hassan Shakil Bhatti, Ahmad Abareshi, Siddhi Pittayachawan International Conference on Research and Innovation in Information Systems . 2017

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5. Service quality, customer satisfaction, and customer behavioral intentions in higher education. [D] . Ham, Carrie Leugenia. 2003

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6. The impact of e-service quality and customer satisfaction on customer behavior in online shopping [O] . Paulo Rita, Tiago Oliveira, Almira Farisa 2019

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机译：质量，服务价值，客户满意度和行为意图之间的关系 - 以胡志明市移动银行业为例

The interaction of service quality, customer value, customer satisfaction on customer’s behaviour intention using cellular/mobile service in Ho Chi Minh City

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