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The role of customer service in increasing the competitive ability and competitiveness of service organizations

机译：客户服务在增加服务组织的竞争力和竞争力方面的作用

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D. V. Akopyan; I. A. Suvorov;
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年度 2020
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2. Increasing Role of Services in Competitive Power and Innovativeness of Firms and Industrial Clusters [J] . AYDA ERAYDIN, BILGE ARMATLI KOROGLU European Planning Studies . 2007,第7期

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3. The Influence of Tacit & Explicit Knowledge, Learning Organization, Service Innovation, Employee Performance, Towards Competitive Advantage: A Customer-Basedapproach During the Pandemic Covid-19 in Indonesia [J] . Maria Mia Kristanti Information and Knowledge Management . 2020,第4期

机译：默契和明确知识，学习组织，服务创新，员工绩效对竞争优势的影响：在印度尼西亚大流行科维德 - 19期间的客户基本
4. Models and methods for increasing of service provider competitive advantage by minimizing quoted in customers' SLA service fulfillment flow times [C] . Sizyukhin K.S. EUROCON 2009, EUROCON '09 . 2009

机译：通过最小化客户的SLA服务履行流程中的报价来增加服务提供商竞争优势的模型和方法
5. Achieving competitive advantage through customer value: Exploring mass customization as a strategy for service organizations. [D] . Beckett, Sandra Blodgett. 1996

机译：通过客户价值实现竞争优势：探索大规模定制作为服务组织的战略。
6. Quality in Customer Service and Its Relationship with Satisfaction: An Innovation and Competitiveness Tool in Sport and Health Centers [O] . José Álvarez-García, Encarnación González-Vázquez, María de la Cruz Del Río-Rama, 2019

机译：客户服务质量及其与满意度的关系：体育和健康中心的创新和竞争力工具
7. Analysis of Services Marketing Mix and Competitive Advantage and Its Effect on Customer Loyalty (Survey on Customer Go-Jek in Bandung) [O] . H Agustiana Vidyastuti 2018

机译：服务营销组合与竞争优势的分析及其对客户忠诚度的影响（万通信箱客户Go-Jek调查）

The role of customer service in increasing the competitive ability and competitiveness of service organizations

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