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Service levels of highway toll plazas: the influence of factors on manual customer service

机译：高速公路收费广场服务水平：因素对手工客户服务的影响

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Josiane Palma Lima; Patrícia Pereira Arantes Inácio; Fabiano Leal;
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1. Service levels of highway toll plazas: the influence of factors on manual customer service [J] . Josiane Palma Lima, Patrícia Pereira Arantes Inácio, Fabiano Leal Production . 2019,第SPE期

机译：高速公路收费广场服务水平：因素对手工客户服务的影响
2. The Extend Customer Requirement Factors Based Service Level Evaluation for Manufacturing Enterprises: Service Level Evaluation for Manufacturing Enterprise [J] . Qing Liu, Shanshan Yu, Gang Huang, International journal of information technologies and systems approach . 2019,第2期

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3. Factors affecting satisfaction levels of internal customers in Turkish automotive authorized services [J] . ?enol Okay, Mehmet Ak?ay African Journal of Business Management . 2010,第18期

机译：影响土耳其汽车授权服务内部客户满意度的因素
4. The Influence of the Dimensions of Service Quality and Customer Satisfaction on Repurchase Intention of Customers of Rocky Plaza Hotel Padang [C] . Dedi Media Agusman, Susi Evanita, Rosyeni Rasyid Padang International Conference on Education, Economics, Business and Accounting . 2019

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5. Methodology for evaluating the level of service (LOS) of toll plazas on a toll road facility. [D] . Klodzinski, Jack. 2001

机译：评估收费公路设施收费广场服务水平（LOS）的方法。
6. Factors influencing the uptake of cervical cancer screening services in Tanzania: A health system perspective from national and district levels [O] . Anitha M. Mugassa, Gasto Frumence 2020

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7. Factors which Influence Customers' Intention to Switch from Call-Based Driver-for-hire Services to App-Based Driver-for-hire Services Based on Online to Offline (O2O) Business Model: Focusing on Kakao Driver service [O] . Daewon Kim, Hye Seung Jeong 2016

机译：影响客户意图从基于呼叫的驱动程序切换到基于应用程序的驱动程序的雇用服务的因素，基于在线到离线（O2O）商业模式：专注于Kakao Driver Service
8. Investigation of Toll Plaza Capacity and Level of Service [R] . Woo, T. H., Hoel, L. A. 1991

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Service levels of highway toll plazas: the influence of factors on manual customer service

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