首页> 外文OA文献 >Airline e-Ticketing Service: How e-Service Quality and Customer Satisfaction Impacted Purchase Intention

【2h】

Airline e-Ticketing Service: How e-Service Quality and Customer Satisfaction Impacted Purchase Intention

机译：航空公司电子票务服务：电子服务质量和客户满意度如何影响购买意向

代理获取

本网站仅为用户提供外文OA文献查询和代理获取服务，本网站没有原文。下单后我们将采用程序或人工为您竭诚获取高质量的原文，但由于OA文献来源多样且变更频繁，仍可能出现获取不到、文献不完整或与标题不符等情况，如果获取不到我们将提供退款服务。请知悉。

页面导航

著录项
引文网络
相似文献
相关主题

著录项

作者
Teck-Chai Lau; Choon-Ling Kwek; Hoi-Piew Tan;
展开▼
作者单位

展开▼
年度 2011
总页数
原文格式 PDF
正文语种
中图分类

相似文献

外文文献
中文文献
专利

1. An assessment of customers' e-service quality perception, satisfaction and intention [J] . Godwin J. Udo, Kallol K. Bagchi, Peeter J. Kirs International Journal of Information Management . 2010,第6期

机译：评估客户对电子服务质量的感知，满意度和意图
2. The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services [J] . Ying-Feng Kuo, Chi-Ming Wu, Wei-Jaw Deng Computers in Human Behavior . 2009,第4期

机译：移动增值服务中服务质量，感知价值，客户满意度和购买后意向之间的关系
3. A study of the effect of customer citizenship behaviour on service quality, purchase intentions and customer satisfaction [J] . Thomas Fotiadis International journal of data analysis techniques and strategies . 2020,第4期

机译：客户公民身份行为对服务质量，购买意图和客户满意度的影响研究
4. Antecedents to customer purchase intention — An empirical study of Service quality and customer satisfaction in food services in the Indian milieu [C] . Vaijayanthi P., Shreenivasan K. A., Roy Reena 2012 International Conference on Management Issues in Emerging Economies. . 2012

机译：顾客购买意愿的前因-对印度环境中食品服务的服务质量和顾客满意度的实证研究
5. Effect of E-service Quality on Customer Online Repurchase Intentions. [D] . Liu, Tung-Hsuan. 2012

机译：电子服务质量对客户在线回购意愿的影响。
6. The impact of e-service quality and customer satisfaction on customer behavior in online shopping [O] . Paulo Rita, Tiago Oliveira, Almira Farisa 2019

机译：电子服务质量和客户满意度对在线购物中客户行为的影响
7. Integration of customer relationship management and service quality towards customer satisfaction leading to consumer intention to purchase banking products [O] . Hassan Sheila Sa’Odah 2014

机译：整合客户关系管理和服务质量以提高客户满意度，从而导致消费者有意购买银行产品

Airline e-Ticketing Service: How e-Service Quality and Customer Satisfaction Impacted Purchase Intention

著录项

引文网络

相似文献

相关主题

期刊订阅