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Customer Mapping for Cable TV Industries in Indonesia Rural Area Using Geographical Information System

机译:利用地理信息系统对印尼农村有线电视产业的客户制图

摘要

House numbering is the system of giving a unique number to each building in a street or area, with the intention of making it easier to locate a particular building. The house number is often part of a postal address. The term describes the number of any building (residential or not) or vacant lot with a mailbox. House numbering schemes vary by place, and in many cases even within cities. In some areas, especially in rural area of Indonesia, the house or building are not numbered yet. This is caused by the demography and the geography. This study was done on cable TV industries in Sorong Papua, Indonesia. Where the main problem in this research is how to reduce the number of customer payment arrears and minimize duration of customer dues. There are several aspects of why customers in arrears, on the one hand because of the difficulty of the collector to find the location of the customer and on the other hand due to poor customer habits, so that they do not want to pay. The research model was constructed with a Geographical Information System to determine the mapping customers. The mapping process is done with the customer to establish a classification of association rule between customers. The results of this study could assist companies in finding the location of customers quickly and make the mapping according to customer payment behavior. The approach of the results obtained can be further used to determine the best strategy in dealing with customers.
机译:房屋编号是一种为街道或区域中的每座建筑物赋予唯一编号的系统,目的是使查找特定建筑物更加容易。门牌号码通常是邮政地址的一部分。该术语描述具有邮箱的任何建筑物(无论是否住宅)或空地的编号。门牌编号方案因地点而异,在许多情况下,甚至在城市内部也是如此。在某些地区,尤其是在印度尼西亚的农村地区,房屋或建筑物尚未编号。这是由人口和地理引起的。这项研究是在印度尼西亚Sorong Papua的有线电视行业进行的。这项研究的主要问题在于如何减少欠款的客户数量并最大程度地缩短客户应收账款的期限。造成客户欠费的原因有几个方面,一方面是由于收集者难以找到客户的位置,另一方面是由于不良的客户习惯,使他们不想付款。研究模型是使用地理信息系统构建的,用于确定地图绘制客户。由客户完成映射过程,以建立客户之间关联规则的分类。这项研究的结果可以帮助公司快速找到客户的位置,并根据客户的付款行为进行映射。获得的结果的方法可以进一步用于确定与客户打交道的最佳策略。

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