Attributes and Success Factors in Partner Relations Trough Supply Chains Jit Case Study for a Manufacturing Company

摘要

The aim of this article is to define the attributes of partnering relations and to identify the key factors that help a relationship to succeed. The suggestions for changes and optimization of production process are given and use of storage capacity is established according deliveries to clients, which greatly influence their satisfaction and loyalty to products and services of the company subject in our research. Partnering relations are based on mutual trust, commitment, openness, involvement of different organisational levels, continuous development and sharing of benefits and risks. The success of the relationship is based on two-way information-sharing, joint problem solving, the partners’ ability to meet performance expectations, clearly defined and mutually-agreed goals, and mutual involvement in relationship development and planning.