TQM strategy in the designing of an quality system in the agribusiness

摘要

The Total Quality Management, (TQM) as an integral approach to the process of provision of quality in a company presents a solid base for designing of an efficient quality system. udThe initial idea for that starting point comes out from the fact that all of the working processes in the agribusiness have been gauged by standardized operative procedures in a form of Flow Charts. The standardized operative procedure begins with the planned activity as well as with the input data in the initial condition and it continues with the working process’ activities. The working process ends with information – result.udWith the TQM strategy we can practice the standard operative procedures having in mind at the same time the costs of the working process, both the education and the motivation of the employees, as well as the control and self-control mechanisms.udThe vertical and horizontal connection among the employees is of a great importance and this should be stressed. Therefore, the information should follow the standard operative procedure so we can provide quality in the entire company. udHaving these facts as a base to start from, we have analyzed the established quality system in several companies of field of agriculture in Republic of Macedonia. By making certain corrections and supplements in accordance with the TQM approach, we have improved their effectiveness and efficiency. udKey words: TQM strategy, standardization, standard operative procedures, informational system, control, quality.ud