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A Method of Supporting Conflict Resolution for Designing Services

机译:设计服务中支持冲突解决的方法

摘要

Recently, the importance of service has been emphasized in various industries. However, few studies havefocused on service design in spite of its great relevance. This paper proposes a methodology for service design,which enables designers to determine existing conflicts in design solutions and obtain basic strategies to solvethem using computers. Two different approaches for detecting conflicts are proposed; one is the use of lexicalexpressions of functions, and the other involves the ranges of design parameters. At the end, the verification ofthe proposed methodology is carried out through application to an existing case.
机译:最近,在各个行业中都强调了服务的重要性。但是,尽管服务设计非常相关,但很少有研究专注于服务设计。本文提出了一种服务设计方法,使设计人员能够确定设计解决方案中存在的冲突并获得使用计算机解决这些问题的基本策略。提出了两种检测冲突的方法:一种是使用函数的词汇表达,另一种是设计参数的范围。最后,通过对现有案例的应用来验证所提出的方法。

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  • 年度 2009
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  • 正文语种 {"code":"en","name":"English","id":9}
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