Supervision Strategies for Improved Reliability of Bus Routes

摘要

The synthesis will be of interest to transit agency managers and supervisors, as well as to operating and planning personnel who are concerned with the reliability and scheduling of buses. Information is provided on service monitoring, service supervision and control, and supervision strategies. Reliability of transit service is critical to bus transit ridership. The extent of service supervision has an important bearing on reliability. The report describes the various procedures that are used by transit agencies to monitor and maintain bus service reliability. Most transit systems conduct checks of the number of riders at maximum load points and monitor schedule adherence at these locations. Other supervisory actions include service restoration techniques, and strategies such as schedule control, headway control, load control, extraboard management, and personnel selection and training. More sophisticated technologies, such as automatic passenger counting (APC) systems and automatic vehicle location and control (AVLC), have been employed by some transit agencies and are described in the synthesis.