Federal First-Line Supervisors: How Good Are They

摘要

The report discusses the standards used to measure the quality of first-linesupervisors, and how Federal supervisors currently measure up to those standards. Although the authors found that first-line supervisors are seen by themselves and others as being of fairly high quality, there are nonetheless areas of concern. The implications of the findings for those responsible for public personnel policy are discussed and recommendations are offered for ensuring that Federal agencies maintain the highest quality level possible for this key group of employees.