Confirmatory Factor Analysis of Burnout Dimensions: Correlations with JobStressors and Aspects of Social Support and Job Satisfaction

摘要

The study examined the dimensionality and construct validity of Golembiewski,Munzenrider, and Stevenson (1986) revision of the Maslach and Jackson (1981) Maslach Burnout Inventory (MBI). Results of confirmatory factor analyses conducted on data collected from 357 FAA employees in a technical, safety-related occupation provided support for a 3-factor, correlated model of burnout. The results suggest that the three factors (emotional exhaustion, depersonalization, and personal accomplishment) were differentially correlated with organizational phenomena of interest. These findings extend the literature beyond analyses on human service-type workers and suggest the utility of developing and implementing different strategies for management interventions to respond to different manifestations of employee burnout.