Design of a Survey to Monitor Consumers' Access to Care, Use of Health Services,Health Outcomes, and Patient Satisfaction

摘要

;Contents: Overview of the Survey's Conceptual Framework (Background and GeneralPurpose of the Survey, Some Basic Assumptions Underlying Our Survey Development Efforts, The Concepts We Proposed to Measure); Overview of the Survey (Steps in Developing the Draft Survey Instruments, Basic Concepts of the Survey, To Whom Will the Survey be Addressed/How Will Respondents be Selected); Selection and Wording of Survey Items (Criteria for Item Selection, Results of Cognitive Testing, Other Sources of Information for Item Selection and Wording); Organization and Purpose of Items in Primary Surveys (Section by Section Description of Adult Health Care Survey, 'Core' Survey Items in the Subscriber Survey); Strengths and Limitations of Prototype Surveys Developed (Strengths of the Draft Surveys, Limitations of the Draft Surveys, Additional Survey Development and Testing Needed).