Assessing the Risks of Commercial-Off-The-Shelf Applications. Lessons Learned211 from the Information Technology Resources Board (Revised Version)

摘要

Increasingly, Federal agencies are turning to a Commercial Off the Shelf (COTS)211u001eapplication package solution for requirements that previously were met by in-211u001ehouse or contractor software development projects. The Information Technology 211u001eResources Board (ITRB) believes that the availability of appropriate guidelines 211u001eand information gleaned from case examples will promote a greater awareness and 211u001ebetter informed decisions when considering a COTS solution. This in turn, will 211u001elead to more successful COTS implementations in the Federal environment and 211u001eideally, result in better service to the American public. So, the ITRB has 211u001edeveloped this tool to assist Federal organizations in clarifying the myriad 211u001erisks they will encounter when facing a COTS implementation. We also recognize 211u001ethe value of sharing practical, proven experiences. To supplement the Risk 211u001eProfile, the ITRB offers the following 'lessons learned' distilled from our 211u001eextensive experience in developing, acquiring, and managing information systems 211u001efor the Federal government.