Compliance with Railroad Operating Rules and Corporate Culture Influences:211 Results of a Focus Group and Structured Interviews

摘要

The term corporate culture (i.e. an organization's shared assumptions, values,211u001eartifacts, and communication processes) directly influences both safety and 211u001eproductivity. In the railroad industry, operating rules have become the premier 211u001eartifacts (i.e. those directly observable aspects of corporate culture, including 211u001eboth things and written procedures) of the industry's safety culture. The shared 211u001eassumptions, values, and communication processes of the industry determine how 211u001ethe artifacts of operating rules are constructed, interpreted, and complied with. 211u001eThe report is intended to demonstrate the usefulness of the Safety Culture 211u001econcept in the analyis and prevention of accidents in the railroad industry from 211u001ethe perspective of middle managers.