Organizations, in both the private and public sector, are increasingly teambased. Programs, projects, taskforces and working groups are how things get done. At the strategic level, organizations are concerned to position themselves in the knowledge economy and turn their employees' know-how into a managed asset. But organizational learning has largely been hijacked by IT, in the guise of 'knowledge management', and employers are struggling to address the human issues associated with knowledge creation and exchange. The reality is that the major of knowledge sharing and innovation within organizations occurs through people
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