Assessment of METROLift Paratransit Scheduling System

摘要

This report documents the results of a project exploring the use of advancedtechnologies to improve specialized transportation service delivery. The project examined the benefits of METROLift's paratransit scheduling system, which uses the PASS software by Trapeze, and analyzed available capacity or slack time in the METROLLift vehicle manifests. Three options for expanding METROLift capacity were examined: filling usable slack time, shifting some paratransit trips to fixed-route transit through trip-by-trip eligibility, and integrating paratransit trip segments with fixed-route segments. Of these options, trip-by-trip eligibility appears to offer the greatest potential for increasing the number of METROLift passengers carried on a daily basis, without compromising service quality.