Mass Transit. Many Management Successes at WMATA, But Capital Planning Could BeEnhanced

摘要

In recent years, the Washington Metropolitan Area Transit Authoritys (WMATA)public transit system has experienced problems related to the safety and reliability of its transit services, including equipment breakdowns, delays in scheduled service, unprecedented crowding on trains, and some accidents and tunnel fires. At the same time, WMATAs ridership is at an all-time high and WMATA managers expect the number of passengers to double over the next 25 years. As agreed with your offices, this report addresses the following questions: (1) What challenges does WMATA face in operating and maintaining its Metrorail system. (2) What efforts has WMATA made to establish and monitor safety and security within its transit system. (3) To what extent does WMATA follow established best practices in planning, selecting, and budgeting for its capital investments.