Elevated Podium for Integrated Checkpoint Security Supervision Usability Test and Evaluation Plan Final rept

摘要

This test and evaluation plan details the usability evaluation for the Elevated Podium for Integrated Checkpoint Security Supervision (EPICSS). The EPICSS provides Checkpoint Security Supervisors (CSSs) with current, state-of-the-art, electronic management tools to more effectively manage and monitor the security checkpoint. The EPICSS is designed to provide CSSs with quantitative data, real-time video images of X-ray monitors, and security cameras to determine security screener performance, as well as equipment status. The objective of this study is to perform an ergonomic evaluation of the EPICSS at the Seattle-Tacoma International Airport, conduct a usability evaluation of each system installed in the EPICSS, assess whether the necessary information for increasing checkpoint security is available and usable by CSSs, and elicit information that could improve its design.