Improvements Need to Be Made to Publications and Instructions to Assist Taxpayers in Successfully Signing Their Tax Returns Electronically

摘要

This report presents the results of our review of the Internal Revenue Service's (IRS) Self-Select Personal Identification Number (PIN) Program. The objective of our review was to determine if the IRS provided the taxpayers and tax preparers with accurate, clear, complete, and consistent guidance on the use of the Self-Select PIN Program for Filing Season 2002.