Effective Communication: Instructor Guide

摘要

Effective Communications is part of the Professional Development Series (PDS) of courses developed under the supervision of the Emergency Management Institute (EMI) with the assistance of State and local subject-matter experts. The series includes seven 1- to 3-day courses in key management-skill areas designed to improve the professionalism of local emergency managers. The goals of this course are to provide the students with an awareness of the various factors that contribute to making communication effective and to provide an opportunity for the students to acquire the basic skills necessary to be effective oral and written communicators.