Electronic Government: Progress in Promoting Adoption of Smart Card Technology

摘要

This report responds to your request that we review the federal governments progress in promoting the use of smart cards as a way to streamline and better secure interactions between individuals and government agencies. Specifically, we agreed to assess (1) the extent to which federal agencies have adopted smart card technologies and realized the associated benefits, (2) the challenges of adopting smart cards within federal agencies, and (3) the effectiveness of GSA in promoting the adoption of smart card technologies within the federal government.