Examination of the Relationship Between Organizational Structure and Transit Performance.

摘要

The objective of this research has been to examine the relationship between organizational structure and performance among public transit agencies in the United States in order to determine to what extent if any, transit performance is influenced or affected by organizational structure. A key question is whether different organizational transit forms have different effects on performance. Increased knowledge obtained on the relationship between structure and performance can be applied in making policy or management decisions regarding transit performance or organizational change. It is for this reason that the researchers of this study consider it worthwhile and significant because the results could usefully inform policy makers in their policy considerations on how to improve efficiency and effectiveness in transit delivery to citizens of Florida and elsewhere in the United States. Thus, while the focus of the study is nationwide in scope, particular attention will be paid to Florida because of the variety of organizational structures represented among Florida transit agencies.