Demonstrating Results in National Service Programs. An Introduction to the Government Performance and Results Act

摘要

The Government Performance and Results Act is a straightforward statute that requires all federal agencies to manage their activities with attention to the consequences of those activities. Agencies must state clearly what they intend to accomplish, identify the resources required, and periodically report their progress to the Congress. The expectation is that the Results Act will contribute to increased accountability for the expenditures of public funds. This legislation seeks to improve congressional decision-making through more objective information on the effectiveness of federal programs. At a minimum, the Results Act is promoting a new governmental focus on results, service delivery and customer satisfaction.