Armed Forces Retirement Home Annual Performance and Accountability Report, 2004. Protecting a Promise, Renewing the Trust.

摘要

This is the Annual Performance and Accountability Report, summarizing the achievements and progress made by the Armed Forces Retirement Home (AFRH)in Fiscal Year 2004. In a year capped by the arrival of Hurricane Ivan at the doorstep of the Gulfport, Mississippi campus, it is a pleasure to realize that the agency not only survived the various challenges faced, but truly thrived. Thats good news for the agency, but its even better news for the brave men and women of the Armed Forces to whom we are proud to provide a home. As this report explains in more detail, change from a position of surviving to one of thriving has occurred on many fronts--from improvements in core business processes, to difficult decisions about staff size and strategic outsourcing, to reducing the footprint of campuses by selling portions of our underutilized acreage. In each of these areas, the objective is to better manage resources while continuing to provide the highest levels of care and services to AFRH residents.