DOD Travel Cards: Control Weaknesses Led to Millions of Dollars Wasted on Unused Airline Tickets;Report to the Congress

摘要

Ineffective oversight and management of the Department of Defenses (DOD) travel card program, which GAO previously reported on, have led to concerns about airline tickets DOD purchased but did not use and for which it did not claim refunds. GAO was asked to (1) determine whether, and to what extent, airline tickets purchased through the centrally billed accounts were unused and not refunded and (2) determine whether DODs internal controls provided reasonable assurance that all unused tickets were identified and submitted for refunds.