Development of an Industry Standardized Auditing and Surveillance Tool: Minimizing Maintenance Errors. Final Technical Report

摘要

This report outlines the development of a Web-based Surveillance and Auditing Tool (WebSAT), a system that analyzes aircraft maintenance data. Given that there are no systems available in the industry which assist in evaluation of aircraft maintenance data using standardized procedures, four different web applications were designed and developed to achieve effective and efficient information management of aircraft maintenance operations and understand trends in the errors captured through these operations. It is anticipated that using these systems will systematize and standardize the data collection, reduction and analysis of aircraft maintenance data in the aviation industry. Specifically, this research, pursued over three years, with industry partner Airline at Memphis, Tennessee, achieved the following objectives: (1) identify an exhaustive list of impact variables that affect aviation safety and transcend various aircraft maintenance organizations; (2) develop data collection/reduction and analysis protocols to analyze errors for the identified set of impact variables; and (3) using the results of the aforementioned activity, develop and implement a web-based application which ensures oversight of aircraft maintenance operations.