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Best Practices for Providing Traveler Information Services to Motorists at Rest Areas and Welcome Centers

机译:为休息区和欢迎中心的驾驶者提供旅行者信息服务的最佳实践

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The objective of this study was to look at what Kentucky and other states are doing to provide wireless Internet connectivity (i.e., Wi-Fi service) for motorists at rest areas, weigh stations, and truck rest havens, and to identify technologies and best practices that may have applicability to Kentucky. A secondary objective was to look at the use of kiosks to provide traveler information in rest areas and welcome centers. Information was gathered through a literature review, Internet searches, and telephone interviews with public officials in numerous states. The study identified 18 states that are providing (or have provided) Wi-Fi service to travelers at rest areas and/or welcome centers. Four states were identified for case studies. Based on the information gathered and analysis of the case studies, conclusions and recommendations for Kentucky were developed and presented.

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