Highway Conditions and Traffic Information Services in California: A Market Services Analysis.

摘要

Caltrans HQ Operations procured a market survey of various sources of traffic information relating to the Caltrans Highway Information Network (CHIN) . This generated many colorful graphs and contrasted the different approaches between the public and private sectors, and constitutes this final report. The California Department of Transportation (Caltrans) manages transportation needs for more than 30 million residents using more than 45,000 miles of Californias highways and freeways as well as the states inter-city rail service. For more than 100 years, the department has played an active role in moving the people and commerce of California. To stay at pace with ever-changing needs, Caltrans maintains a strategic set of goals (Safety, Mobility, Delivery Stewardship and Service), and the structure of six primary programs to carry these out: Aeronautics, Highway Transportation, Mass Transportation, Transportation Planning, Administration and the Equipment Service Center. The Caltrans Highway Information Network (CHIN) is a vital component of the Highway Transportation Program, and its performance is of direct impact to Caltrans strategic goals specifically as relates to Mobility. CHIN offers California residents an inbound toll free number to call, that provides highway conditions 24/7/365 and advises travelers of road closures, restrictions and emergencies. Ensuring that the calling public has fast, simple, accurate and reliable access to up to date highway information, became vital to delivering to the goal of improved mobility for residents across California.