Enhancing Supplmental Nutrition Assistance Program (SNAP) Certification: SNAP Modernization Efforts.

摘要

The Food and Nutrition Service (FNS) contracted with the Urban Institute to conduct a comprehensive study of state efforts to modernize the Supplemental Nutrition Assistance Program (SNAP). The goals of this descriptive study were to develop a comprehensive, national inventory of efforts of states to modernize certification and recertification processes in SNAP, to identify successful modernization efforts and promising practices that can potentially be replicated, and to share information to help avoid implementation pitfalls and failures among states currently planning similar kinds of modernization initiatives. This study explores factors that led to implementation of modernization activities and shifts in business practices and systematically describes these changes and their effects on both client and staff experiences, although it is not possible to attribute outcomes to specific changes. It also identifies crosscutting themes and patterns across modernization efforts.